Updated: March 1, 2024

These Terms of Use (the “Terms”) form an Agreement between the User (“You” / “Your”) and PolicyPartner.ai LLC (“We” / “Us” / “Our” / “PolicyPartner.ai”). You and PolicyPartner.ai are referred to herein as the “Parties” and each a “Party.”

PolicyPartner.ai is the operator of the PolicyPartner.ai website (the “Site”). The Site is offered to You conditioned on Your acceptance without modification of these Terms. Your use of the Site constitutes Your agreement to all such Terms. These Terms apply to Your use of the Site along with any associated software applications and websites (collectively, the “Services”).

No Unlawful or Prohibited Use

You may not use the Services for any illegal, harmful, or abusive activity. For example, You may not:

• Use the Services in a way that violates any applicable law or any individual’s rights.
• Modify, copy, lease, sell, or distribute any of the Services.
• Attempt to reverse engineer, decompile, or obtain the source code or underlying components of the Services (except as permitted by applicable law).
• Automatically or programmatically extract data or Output (defined below).
• Disrupt the Services, including bypassing any protective measures on the Services.
• Use the Output or Services to compete with PolicyPartner.ai.

Third-Party Services

Our Services may include access to, or otherwise use, third-party software products or services (collectively the “Third-Party Services”). Some parts of our Services, like our legislative bill analysis feature, may include output from those services. Use of Third-Party Services and output therefrom may be subject to the terms of the Third-Party Services.

The Site Does Not Provide Legal Advice

The Output (defined below) and other contents of the Site, including all materials created by the Site or obtained from Third-Party Services, are not intended to be a substitute for professional legal advice. Always confer with a licensed attorney or other qualified legislation analyst with questions regarding any applicable rights, responsibilities, or effects of a law or bill.

Output and Content

You may provide input to the Services, and receive output from the Services based on the input (“Output”). Input and Output are collectively “Content.” You are responsible for Content, including ensuring that it does not violate any applicable law or these Terms. We may use Content to provide, maintain, develop, and improve the Services, comply with applicable law, and enforce these Terms.

You understand and agree:

• The Services automatically generate Output that may not be unique, and other users may receive similar Output from the Services.
• The Services automatically generate Output that may not be factually accurate. You should not rely on Output from the Services as a sole source of truth or factual information, or as a substitute for professional advice.
• The Services automatically generate Output that may include offensive material that does not represent Our views.
• You must evaluate Output for accuracy and appropriateness for Your use, including using human review and revision, before using or sharing Output from the Services.
• You must not represent that Output automatically generated by the Services is entirely human generated.

Payments, Pricing, and Termination

Payment: You will provide, and keep up-to-date, Your complete and accurate billing information, including a valid payment method. We will automatically charge Your payment method on the first day of each agreed-upon subscription renewal period until You cancel. If Your payment cannot be completed, we may suspend Your access to the Services until payment is received.

Cancellation By You: You can cancel Your paid subscription at any time. Payments are non-refundable, except where required by law. You will continue to have access to the Services for the balance of your paid subscription period.

Discontinuation of Services by Us: We may decide to discontinue providing our Services at any time. Upon such discontinuation, We will give You a refund for any prepaid, unused Services.

Changes to prices: We may change our prices from time to time. If we increase our subscription prices, we will give You at least 30 days advance notice. Any price increase will take effect on Your next renewal, unless You cancel Your subscription prior to the first day of the subscription renewal period.

Changes to Terms

We will give You at least 30 days advance notice of changes to these Terms either via email or a notification on the Site. All changes will be effective upon publication to this Terms of Use page on the Site. If You do not agree to the changes, You must stop using our Services.

Indemnification

You agree to indemnify, defend and hold harmless PolicyPartner.ai, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorney's fees) relating to or arising out of Your use of or inability to use the Site or Services, Your violation of any terms of this Agreement or Your violation of any rights of a third party, or Your violation of any applicable laws, rules or regulations. PolicyPartner.ai reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by You, in which event You will fully cooperate with PolicyPartner.ai in asserting any available defenses.

Dispute Resolution

PLEASE READ THIS SECTION CAREFULLY BECAUSE IT REQUIRES YOU AND POLICYPARTNER.AI TO ARBITRATE CERTAIN DISPUTES AND CLAIMS AND LIMITS THE MANNER IN WHICH THE PARTIES CAN SEEK RELIEF FROM EACH OTHER. ARBITRATION PRECLUDES YOU AND POLICYPARTNER.AI FROM SUING IN COURT OR HAVING A JURY TRIAL.

Arbitration: In the event the Parties are not able to resolve any dispute between them arising out of or concerning these Terms, or any provisions hereof, whether in contract, tort, or otherwise at law or in equity for damages or any other relief, then such dispute shall be resolved only by final and binding arbitration pursuant to the Federal Arbitration Act, conducted by a single neutral arbitrator and administered by the American Arbitration Association, or a similar arbitration service selected by the Parties in a location mutually agreed upon by the Parties. The arbitrator's award shall be final, and judgment may be entered upon it in any court having jurisdiction. In the event that any legal or equitable action, proceeding or arbitration arises out of or concerns these Terms, the prevailing party shall be entitled to recover its costs and reasonable attorney's fees. The Parties agree to arbitrate all disputes and claims in regards to these Terms or any disputes arising as a result of these Terms, whether directly or indirectly, including tort claims that area result of these Terms. The Parties agree that the Federal Arbitration Act governs the interpretation and enforcement of this provision. The entire dispute, including the scope and enforceability of this arbitration provision shall be determined by the arbitrator. This arbitration provision shall survive the termination of these Terms.

Class Action Waiver: Any arbitration under these Terms will take place on an individual basis; class arbitrations and class/representative/collective actions are not permitted. THE PARTIES AGREE THAT A PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN EACH'S INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PUTATIVE CLASS, COLLECTIVE AND/ OR REPRESENTATIVE PROCEEDING, SUCH AS IN THE FORM OF A PRIVATE ATTORNEY GENERAL ACTION AGAINST THE OTHER.

Further, unless both You and PolicyPartner.ai agree otherwise, the arbitrator may not consolidate more than one person's claims, and may not otherwise preside over any form of a representative or class proceeding.

Liability Disclaimer

THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE FACTUAL INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. POLICYPARTNER.AI AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME.

POLICYPARTNER.AI AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND. POLICYPARTNER.AI AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL POLICYPARTNER.AI AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SITE, WITH THE DELAY OR INABILITY TO USE THE SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF POLICYPARTNER.AI OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE.

Force Majeure

PolicyPartner.ai shall not be considered in breach of or default under these Terms or any contract with You, and shall not be liable to You for any cessation, interruption, or delay in the performance of Our obligations hereunder by reason of earthquake, flood, fire, storm, lightning, drought, landslide, hurricane, cyclone, typhoon, tornado, natural disaster, act of God or the public enemy, epidemic, famine or plague, action of a court or public authority, change in law, explosion, war, terrorism, armed conflict, labor strike, lockout, boycott or similar event beyond our reasonable control, whether foreseen or unforeseen (each a "Force Majeure Event"). If a Force Majeure Event continues for more than 30 days in the aggregate, We may immediately terminate these Terms and shall have no liability to You for or as a result of any such termination.

Governing Law

California law will govern these Terms except for its conflicts of laws principles. Except as provided in the Dispute Resolution section above, all claims arising out of or relating to these Terms will be brought exclusively in the federal or state courts of Orange County, California.

Entire Agreement

Except as expressly provided in a particular "legal notice" on the Site, these Terms constitute the entire agreement between You and Us with respect to the use of the Site and Content.